Resumen
Novartis is unable to offer relocation support for this role; please only apply if this location is accessible for you.
About the role:
The Immunology Key Account Manager (KAM) will be responsible for managing key accounts in the territory securing partnership opportunities, and achieving strategic goals centered around medical education and promotional initiatives. The role involves training the sales force on key strategic initiatives around Novartis technology (among them digital and IT solutions), following through on existing programs, and ensuring effective execution of promotional tasks while supporting the sales force in its endeavors. The KAM will also serve as a field trainer to support onboarding, vacancies coverage, and identification of opportunities.
Reporting directly to the National Sales Director (NSD), the KAM will play a crucial role in executing strategies aligned with business and educational goals, maintaining high engagement with select customers, and providing expert insights and operational support to enhance patient care solutions
Permanent position
About the Role
Key Responsibilities:
- Manage key accounts to reach commercial goals
- Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and execute the plan of action
- Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts
- Analyze market situation including competitive intelligence activities on key accounts and key competitors
- Organize customer events and other programs independently or with marketing (promotional activity only or non-promo only for logistic if required) with the collaboration of the sales team
- Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
- Responsible for driving the sales operations plan and for achieving agreed sales and broader performance targets for own part of the organization.
- Identify care gaps and obstacles limiting patient care in Immunology & designing a plan of action with brand aligned with our compliance partners
Essential Requirements:
- Handling quality metrics & issues.
- Innovative & Analytical Technologies.
- Specialty sales experience in mature and launch brand
- Key account management experience.
Desirable Requirements:
- 10 years of specialty sales experience in multinational companies.
- Team management experience
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
