Summary
About the Role
Location: UK (remote) , Ireland (Hybrid) or India (Hybrid)
Major Accountabilities
Solution design and development
· Support the strategy lead in driving problem statement, use case and value proposition development
· Define business requirements, impact assessment and facilitate design thinking ses-sions
· Support needs, requirements and impact assessments
· Propose innovative and effective strategies and solutions that create business value for the organization while enabling operational efficiencies
· Make the most of existing tools, capabilities, models and frameworks for alternative use cases and, where appropriate, support the assessment of new tools, technology, re-sources or vendors
· Support the holistic design and development of knowledge management solutions across people, process, content, culture and technology
· Support KM solution setup or evolution activities, such as knowledge mapping, knowledge gap assessments, taxonomy design, impact assessments, etc.
· Produce relevant deliverables required within the above-mentioned accountabilities (e.g. process mapping, senior stakeholders business value case presentations, data driven analyses, solution design blueprint)
Implementation management
· Support solution, solution workstream or solution component implementation planning in collaboration with the wider KM team, aligning on priorities, dependencies / require-ments, impacts, milestones and deadlines
· Support (in collaboration with workstream leads) the implementation of key solution components, technical configurations, new processes, etc. including pilots / tests and full rollouts
· Manage or co-manage vendors, IT teams or other support teams to drive solution im-plementation
Stakeholder and network management
· Develop and own relationships with key stakeholders, including senior colleagues and partners within the business
· Proactively and strategically manage relationships with stakeholders, influencing to-ward desired outcomes and pre-empting challenges or conflict in a partnership model
· Develop an understanding of the business context and the business strategy that im-pacts the priorities and needs of these stakeholders
· Within the team, work with other senior colleagues and workstream leads toward clarity on priorities, risks, opportunities and expectations around solutions
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
