Hire to Retire Services Specialist

REQ-10008582
Aug. 19, 2024
Malaysia

Zusammenfassung

-To handle and coordinate all administrative P&O Services processes, principles and guidelines for a small client group

About the Role

Major accountabilities:

  • Provide administrative support to the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and follow up inquiries on problems and requests from customers/users.
  • Attend to standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts.
  • Perform user administration tasks (e.g. access management) -Assist in tracking service requests and troubleshoots – support the analysis of error messages and questions.
  • Perform administrative tasks to facilitate the delivery and presentation of key data to supervisors.
  • Prepare reports on the evaluation of services and processes.

Minimum Requirements:

  • University level degree in any related field.
  • Able to communicate fluently in English. Ability to communicate in Mandarin will be an added advantage.
  • At least 1 years of experience in data management (or similar customer service organizations).
  • Experience with SAP/Workday tool will be an added advantage.
  • Demonstrated ability to work in cross functional teams in an international environment
  • Solid organizational skills including attention to details and multitasking skills
  • Proficiency in use of Microsoft Office; advanced Excel skills
     

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?https://www.novartis.com/about/strategy/people-and-culture

Benefits and rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion:

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

People & Organization
CTS
Malaysia
Selangor
Humanressourcen
Full time
Regular
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10008582

Hire to Retire Services Specialist

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Source URL: https://prod1.adacap.com/careers/career-search/job/details/req-10008582-hire-retire-services-specialist

List of links present in page
  1. https://www.novartis.com/about/strategy/people-and-culture
  2. https://www.novartis.com/careers/benefits-rewards
  3. https://talentnetwork.novartis.com/network
  4. https://www.novartis.com/about/strategy/people-and-culture
  5. https://talentnetwork.novartis.com/network
  6. https://www.novartis.com/careers/benefits-rewards
  7. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Selangor/Hire-to-Retire-Services-Specialist_REQ-10008582
  8. https://novartis.wd3.myworkdayjobs.com/en-US/Novartis_Careers/job/Selangor/Hire-to-Retire-Services-Specialist_REQ-10008582